Control Unit - Electrodes - Battery
Looking after your Control Unit
Our new circuit boards have been coated to minimise the risk of corrosion.
We are not responsible for poorly maintained control units. This is how to look after your device:
Do not wear the control unit close to your skin in hot weather or if you are exercising - sweat causes a moist environment and may lead to corrosion of the circuit board.
When not in use, also keep your control unit in a dry environment
Please do not put the control unit into the same plastic bag as the electrodes
If your unit is exposed to high humidity, you may be able to dry it out by placing it in a container of uncooked rice
Taking care of Electrodes
Gel electrodes are a consumable item. Their life expectancy varies, depending upon many factors, including:
How often you take them off
Your skin’s cleanliness / oiliness
The humidity of the environment
How you store them
A typical life cycle is 3 months per pair. To make sure you get the best possible life from your pads:
Read and follow the instructions on the electrode packet
Clean and dry your skin before you apply the electrodes
Remove them from your skin gently and carefully
After use, place the pads back onto their plastic sheet and return them to their plastic bag; close the bag
Between uses, store the pack within the temperature range 5ºC to 27ºC
For reasons of hygiene, we advise that you do not share electrodes
If your electrodes no longer stick to your skin, your TENS system will not work efficiently.
If you are unsatisfied with the life of your electrodes, we suggest you consider our range of conductive garments. While they are more expensive to purchase their life expectancy is years rather than months.
As a minimum, charge the battery for 2 hours every 3 months - even if not in use
The battery does not need to be flat before you recharge it
The battery does not need to be fully charged in order to use the device
The battery is warranted for 24 months, but most batteries last between 4 and 6 years if properly maintained.
When your battery finally dies, return your unit to us for a new battery to be fitted. Here are the details.